LifeStance Health is an in-network provider for most major insurance plans and offers telehealth, medication management, and psychiatric services and is in-network with both Medicare and Medicaid.
Some established patients have expressed displeasure at improper billing practices and are being charged even after discontinuing care, with former employees attributing this problem to confusion and mismanagement in the billing department.
In-network providers have agreed to offer services at a specific rate with your health plan. At the same time, out-of-network care may result in balance billing for any difference between what the health plan pays and their actual charge for care – typically more than in-network costs for similar services and possibly not contributing towards meeting deductible or out-of-pocket limits.
Psychotherapy (also referred to as therapy or psychotherapeutic) is an approach used to address mental and mood disorders. Therapists using this treatment method include psychologists, therapists, and social workers – however, none of these professionals possess the authority or capacity to prescribe medication, unlike psychiatrists who have this capacity.
During a Goldman Sachs panel discussion on Wednesday, Lester publically took service plans off the table as Lifestance conducted its long-range planning process on Wednesday, emphasizing expanding through new hires rather than acquisitions.
Pricing on Lifestance’s website isn’t published, which can be an obstacle for prospective patients. Some established patients have also reported billing issues after stopping treatment – likely caused by an insufficient supply of high-quality operational staff who don’t receive adequate pay and company support – thus negatively affecting employee morale and patient satisfaction.