Cigna Medicare Advantage Reviews


Regarding Medicare Advantage Plans, Cigna is a solid choice for many people. Although there have been some issues with the company, they appear to be back on track. The suspension in 2016 has been resolved, and the company is offering several plans at reasonable prices. Depending on your location, Cigna may be the best option for you.

Cigna’s customer service

Cigna ranks very high among its competitors regarding customer service for Medicare Advantage. However, some customers have had a negative experience with the company. For example, some reviewers reported that they had to travel unreasonable distances to see an in-network doctor or specialist and were not always given a prompt response to their inquiries.

Customer service for Medicare Advantage is available 24/7, and Cigna has several methods for contacting them. The company offers email, live doctor chat, and telephone support. It also has a robust member portal and mobile app.


Cigna Medicare Advantage complaints allege that Cigna employees engaged in improper conduct by identifying patients with high-risk scores and using this information to increase monthly capitated payments from CMS. The company says it is “actively defending itself” from the lawsuit. The complaint also claims that Cigna did not correctly document its providers’ clinical examinations and reported diagnosis codes based on those examinations.

Cigna’s Medicare Advantage plans are rated by the Centers for Medicare & Medicaid Services (CMS). Star ratings are assigned to insurers based on the quality of their patient care, chronic condition management, and customer satisfaction. Cigna has a solid financial profile. It’s rating of A+ from the Better Business Bureau (BBB) suggests that the company is stable enough to meet its ongoing obligations. In addition, Cigna Medicare supplement insurance has a rating of three and a half stars from ConsumerAffairs reviewers. Most complaints are about claims processing time and confusion regarding the doctor networks.

Plans available in 26 states

The Cigna Medicare Advantage Plan is an excellent option for people who want a low monthly premium and various health services. The company has over 180 million customers worldwide and has recently expanded its presence to 26 states and the District of Columbia. However, the plans are currently only available to people who are Medicare-eligible.

There are three main types of Cigna Medicare Advantage Plans. HMO plans require you to visit only network providers, while PPO plans allow you to visit providers in your area. Both HMO and PPO plans have their advantages and disadvantages. HMO plans often cost less, but patients are limited to a particular provider network. PPO plans allow you to see a broader range of doctors and hospitals. However, out-of-network providers usually charge a higher rate.


Cigna Medicare Advantage Copays are a part of the cost of your health care plan. These copays can vary depending on the type of plan you have. In addition, your copays may change from year to year. You can contact your Cigna representative if you are unsure of what to expect.

Cigna offers several different types of Medicare Advantage plans. The Secure plan, for example, is qualified to offer low-income subsidies to its customers in 29 areas in 2020. The Secure plan also has a $0 copay tier for generic medications. Other plans in the Cigna family are also improving their copays. For example, the Extra Plan recently reduced the Tier 6 copay for insulin medication from $6 to $2. In addition, all plans have a $0 copay for Tier 1 medications purchased through home delivery. Additionally, Cigna has focused on loneliness, an increasingly common problem among senior citizens. Studies have shown that loneliness negatively impacts a person’s health.

Plan N’s low deductible

Plan N is a good option for people on Medicare and looking for a low monthly premium but still want comprehensive coverage in the hospital. It also covers dental and vision care. However, the plan does not cover the hearing. Other Medicare supplement insurance plans from Cigna, such as Plan F, cover these services.

Plan G is similar to Plan F, except that it does not cover the Part B deductible. It is a good option for people who qualify for Medicare after 2020. Plan N is another good choice if you need coverage that does not cover the Part B deductible. It also does not cover the Part B excess charges. Ultimately, Plan N and Plan G are very similar plans.